Stop switching between apps to reply to customers. Every WhatsApp, Instagram, and email conversation lands in Litchoo — your single CRM inbox.
Priya Sharma
New WhatsApp inquiry · demo request
One CRM for every channel — sync WhatsApp, Instagram, and Gmail conversations into Litchoo, then let AI draft replies with full contact context.
One CRM, real triggers, and AI that knows your contacts — built for WhatsApp-first teams who need daily follow-ups, inbox replies, and lead capture without switching apps.
Try out Litchoo AI
WhatsAppScheduleCRM event
When a lead goes quiet or a deal stalls, Litchoo schedules the next nudge — WhatsApp template, tag update, or team reminder — so nothing slips through your daily list.
WhatsApp
Instagram DM
New WhatsApp or Instagram message lands in one inbox. AI drafts from thread history; you edit and send — or auto-assign to the right agent when volume spikes.
Facebook Lead
Google FormWebhook
Facebook Lead Ads, Google Forms, or any webhook creates the contact, tags intent, logs to Sheets, and fires a WhatsApp welcome — before your competitor calls back.
Trigger on any message, qualify with chatbot steps, fall back to Chat AI, and branch for EdTech, real estate, or agency growth — on the same canvas you publish Live.
Use this template
WhatsApp trigger
Any inbound message starts the flow — hi, hello, or ad click-to-chat.
CRM upsert
Phone from {{whatsapp.from}} creates or updates the contact automatically.
Chatbot step
Menus: growth plan, EdTech, real estate, packages, AI advisor, book a call.
Chat AI fallback
Skipped menu or free text? AI replies, then routes or hands off to an agent.
Industry branches
EdTech admissions, real-estate builder/broker, Meta ads, Google — one canvas.
Publish Live
Same visual builder you ship on — save, toggle Live, and run on WhatsApp Business.
Contacts, deals, and team ops share one layer — track stages, assign by project, see who owns what.
Explore the CRM
Sales pipeline
LiveWhatsApp lead · demo request
New(2)
Arjun K.
₹18,000
Priya Sharma
₹35,000
Qualified(0)
Proposal(1)
Rahul V.
₹62,000
Won(1)
Jane Doe
₹1.2L
Kanban stages, track deal value.
Tags and fields, every channel.
Roles, routing, shared workspace.
Response targets, team performance.
Built for conversations that convert
Multi-step journeys with buttons, lists, and wait-for-reply—qualify and book without code.
Chat AI for FAQs 24/7, then seamless handoff to agents with full CRM context.
Meta Lead Ads and CTWA—auto-create contacts, tags, and start nurture workflows.
Marketing and utility templates with media, buttons, and delivery tracking.
WhatsApp and Instagram threads, assignment, SLAs, and deals in one place.
Audience snapshots, quiet hours, and per-recipient status for template campaigns.
Google Workspace
Litchoo is a CRM and workflow automation platform. Connecting Google is optional and user-initiated — you connect from Credentials or when configuring a workflow node. We access only the spreadsheet, folder, or email settings you configure.
Log WhatsApp, Instagram, and form leads to a spreadsheet you choose. Litchoo reads tab names and headers so you can map fields, then appends one row when your workflow runs.
Send one notification email from your connected account when a workflow triggers — for example alerting your sales team about a new lead. Litchoo does not read your inbox.
Litchoo's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data or use it for advertising.
WhatsApp, Instagram, and web chat in one place — AI qualifies first, agents close with full CRM context, and alerts keep SLAs on track.
Never miss an opportunity. Contacts are created automatically from every channel, then your team and AI collaborate in the same thread.
WhatsApp, Instagram, and web leads with channel badges and live previews.
First message from any channel creates the CRM contact — no manual import.
Chat AI qualifies 24/7; humans take over when it's time to close.
Agent replies in-thread; route by queue, availability, and ownership.
New-contact and handoff alerts plus SLA warnings.
Templates, notes, labels, and workflows — the demo mirrors production.
CRM and inbox on every tier. Billable tasks cover workflow steps, AI nodes, and outbound sends — Meta WhatsApp conversation fees bill separately through your wallet.
Try inbox, CRM, and workflows with a monthly task allowance.
Growing teams that need instant triggers and higher send volume.
Unlimited automation headroom, larger teams, and advanced WhatsApp waits.
Also included: Google Sheets & Gmail workflow nodes, broadcasts & segments, WhatsApp templates, CTWA lead capture, workflow builder, and team performance — limits vary by plan above.
Compare with WATI & othersJoin teams running WhatsApp, Instagram, and CRM pipelines on Litchoo — inbox, deals, and automations in one place.
No credit card · Meta-ready WhatsApp · CRM included
